Operations Consulting

Operations Consulting

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Process. Quality. Compliance.

Optimize your organization and operations.

Improve your product and service quality.

Get your company certified.

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What Are Your Challenges?

⚡️ “We’re growing, but our operations and technology haven’t kept up.” ⚡️ “Our processes are too rigid, complicated, and slow — we must be more agile.” ⚡️ “We need to digitize fast, but lack ownership and alignment.” ⚡️ “We've just acquired a company and have to plug it into our operating model.” ⚡️ “We need to get compliant with the industry standards — where do we start?” ⚡️ “Employee engagement is low, and we don’t really know why.” ⚡️ “Our board wants visibility into strategic progress — right now, we can’t give it to them.” ⚡️ “We’ve got too many priorities and not enough clarity.” ⚡️ “Our transformation program is stuck / off-track.” ⚡️ “We’ve just lost our COO / Chief of Staff — who can lead this in the interim?”

If any of these look familiar, you are in the right place.

How I Can Support You

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PROCESSES

Operations Transformation

Streamlining disconnected organizations and optimizing end-to-end processes to improve performance, agility, scalability, speed, and resilience

for Software & IT organizations

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PRODUCTS

Compliance Transformation

Implementing global standards, frameworks, and methodologies to achieve a sustainable level of product/service quality, lower risk, and enable certification

for Software & IT products and services

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PEOPLE

On-Demand Management

Leading critical functions and initiatives — strategically or hands-on — where and when needed to bridge gaps, inject fresh expertise, and drive results

for teams, projects, programs, organizations

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My goal is to help you and your business excel.

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Who Am I?

A seasoned Operations leader with over 15 years of experience designing and steering Process, Quality, and Compliance transformations of Software & IT organizations.

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Some of My Clients

“Irina is a very talented colleague. She shows a very good A-SPICE understanding, the right attitude to help our customers to improve their own business, and besides that she is focused on the communication and the result we had to produce. Her other good attribute is her grateful friendly atmosphere she demonstrate everyday.”

Fred Kaminski — Principal A-SPICE Assessor @ Cariad

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“I have been constantly impressed by Irina's exceptional ability to roll out complex process frameworks, scale them for large organizations, and lead multiple diverse IT teams towards achieving the same goal. I have never seen anyone exceed at process implementation under tight deadlines as effortlessly as Irina.”

Arnulf Huck — Vice President Engineering @ HERE Technologies

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“Irina has a demonstrated track record of having the vision for the long-game while being skilled at determining the tactics to bring that vision to life. She works well across all levels of an organization, managing up/across/down, as needed. She successfully drove several programs that spanned three continents and multiple time-zones. In a nutshell, Irina delivers to a very high standard, using stellar collaboration skills and with a sense of urgency.”

Christina Schuler — Senior Manager Product Development @ Nokia

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“Within a short period of joining the IT Release Management team Irina was able to flexibly accommodate the varied and frequent demands my IT Test Management team made, both planned and unplanned. It was always a pleasure interacting with her and, despite having to work across borders and often under time pressure, there were never misunderstandings or errors.”

Humberto Gonzalez — Test Manager @ UPC Broadband

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“Irina was always responsive to the problems of our department and got right to the point of the small technical details and analyses. Committed to resolving issues, she never left any unattended, thus minimizing production risks. I admire her for her professionalism, patience and energy.”

Mariyana Gospodinova — Senior Manager IT Operations @ Vivacom

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“Irina appeared as a reliable and trustworthy employee, highly attentive to detail and determined to perform in the best possible way. Her hardworking approach, strong orientation to results, good organizational skills and analytical mind made her a valuable asset to our team.”

Victoria Dimitrova — Consultant, People Services Group @ KPMG

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© 2022-2025 Irina Rokosz. All rights reserved.

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